Privacy Policy

Effective Date: August 14, 2026

Savex Lip Care (“Savex,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our websites, sign up for the Savex Club, participate in promotions or giveaways, communicate with us, purchase our products, or otherwise interact with Savex.

1. Information We Collect

Depending on how you interact with Savex, we may collect the following categories of information:

Information You Provide Directly

This may include:

  • Name

  • Email address

  • Telephone or mobile number

  • Instagram username or other social media information

  • Mailing and shipping address

  • Billing information

  • Order and transaction information

  • Customer service communications

  • Giveaway, promotion, or contest entries

  • Marketing preferences and consent records

  • Other information you voluntarily provide to us

Information Collected Automatically

When you visit our websites or interact with our digital services, we or our service providers may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Links clicked

  • Referring website

  • Approximate location derived from IP address

  • Date and time of visits

  • Interactions with emails, text messages, advertisements, or website content

  • Cookies and similar technologies

2. How We Use Your Information

We may use personal information to:

  • Operate and improve Savex websites, products, and services

  • Manage Savex Club memberships

  • Process and fulfill orders

  • Communicate with customers

  • Send marketing emails when you have subscribed

  • Send marketing text messages when you have separately opted in to SMS

  • Provide information about new products, offers, promotions, and giveaways

  • Administer contests, sweepstakes, and giveaways

  • Verify eligibility or required actions for promotions, including Instagram-related entry requirements

  • Personalize marketing and customer experiences

  • Analyze website and marketing performance

  • Detect fraud, abuse, security incidents, or other prohibited activity

  • Maintain business records

  • Comply with legal obligations and enforce our agreements

3. Email Marketing

If you provide your email address and consent to receive marketing communications, Savex may send you emails regarding products, promotions, giveaways, company news, and other marketing content.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Transactional or service-related communications may still be sent when necessary.

4. SMS and Text Message Marketing

Savex may offer an optional SMS marketing program.

If you separately provide your mobile number and expressly consent to receive marketing text messages, we may send messages regarding products, promotions, giveaways, launches, company news, and other Savex-related content.

Consent to receive marketing text messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP or using another opt-out method provided in the message.

For assistance, you may reply HELP where supported.

We may share your mobile number, SMS opt-in information, and messaging data with service providers that help us operate our messaging program, such as messaging platforms, telecommunications providers, and technology vendors.

We do not sell or share mobile telephone numbers or SMS opt-in consent information with third parties for their own independent marketing purposes.

5.SMS Marketing and Abandoned Cart Reminders

If you provide your mobile phone number and expressly consent to receive marketing text messages from Savex, we may use your phone number to send you promotional messages, product updates, offers, giveaway information, cart reminders, and other Savex-related communications.

Consent to receive marketing text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP or by using another opt-out method provided in the message.

Savex’s website may use cookies, pixels, plugins, integrations, and similar technologies to help track products that you view, add to your shopping cart, or begin purchasing, including when a shopping cart or checkout is abandoned. If you have separately consented to receive SMS marketing, this information may be used to determine when to send you a cart or checkout reminder by text message.

We may use service providers, including our email and SMS marketing platform, telecommunications providers, e-commerce platforms, and related technology providers, to process and deliver these communications and to operate our messaging program.

We do not sell or share your mobile phone number, SMS opt-in information, or SMS consent status with third parties for their own independent marketing or promotional purposes. We may disclose this information to service providers and vendors only as reasonably necessary to provide messaging, marketing, analytics, security, or related services on our behalf.

Information associated with our SMS program may include your mobile phone number, consent status, message history, interactions with messages, shopping activity, and other information necessary to administer the program.

For more information about our SMS program, please review our Mobile Terms of Service.

6. Savex Club and Giveaways

When you join the Savex Club or participate in a giveaway, we may collect information including your email address, phone number, Instagram username, and other information necessary to administer the promotion.

If a promotion requires following Savex on Instagram or another social platform, we may use the username you provide to verify compliance with the promotion rules.

Participation in giveaways may also be subject to separate Official Rules.

Promotions involving Instagram are not sponsored, endorsed, administered by, or associated with Instagram unless explicitly stated otherwise.

7. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to:

  • Remember preferences

  • Understand how visitors use our websites

  • Measure advertising and marketing performance

  • Improve our products and services

  • Personalize content

  • Detect fraud or security issues

Your browser or device may allow you to limit or block certain cookies.

8. How We Disclose Personal Information

We may disclose personal information to service providers and business partners that perform services on our behalf, including:

  • Email and SMS marketing providers, including Klaviyo

  • Website and e-commerce platforms

  • Payment processors

  • Shipping and fulfillment providers

  • Analytics providers

  • Advertising and marketing providers

  • Customer support providers

  • Professional advisors such as lawyers and accountants

  • Technology and security providers

These parties may access personal information only as necessary to provide services to Savex or as otherwise permitted by law.

We may also disclose information:

  • When required by law or legal process

  • To protect the rights, safety, property, or security of Savex, our customers, or others

  • In connection with a merger, acquisition, financing, sale, restructuring, or transfer of all or part of our business

9. Third-Party Services

Our services may contain links to third-party websites or services, including Instagram, Linktree, Klaviyo, Shopify, Amazon, and other platforms.

Those third parties have their own privacy practices. Savex is not responsible for the privacy practices of websites or services we do not control.

10. California Privacy Rights

Depending on applicable law and our business activities, California residents may have rights regarding their personal information, including the right to:

  • Request information about personal information we collect, use, or disclose

  • Request access to certain personal information

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Opt out of certain sales or sharing of personal information where applicable

  • Limit certain uses of sensitive personal information where applicable

  • Not receive discriminatory treatment for exercising applicable privacy rights

Certain exceptions may apply.

To submit a privacy request, contact us using the information in the Contact Us section below.

We may need to verify your identity before completing a request.

11. Sale or Sharing of Personal Information

Savex does not sell personal information for money.

Depending on how advertising and analytics technologies are used on our websites, certain disclosures may constitute “sharing” or “sale” under applicable state privacy laws even when no money is exchanged.

Where required by law, Savex will provide applicable methods for consumers to opt out of such activities.

As stated above, mobile numbers and SMS consent information are not sold or shared with third parties for their own marketing purposes.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our products and services

  • Maintain customer relationships

  • Fulfill transactions

  • Operate marketing programs

  • Maintain legal and business records

  • Resolve disputes

  • Enforce agreements

  • Meet legal and regulatory obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Children’s Privacy

Savex services and marketing programs are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Certain promotions may have higher minimum-age requirements as stated in their Official Rules.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we may update the Effective Date at the top of this page. Material changes may also be communicated through other appropriate means.

Your continued use of our services after an updated Privacy Policy becomes effective means the updated policy will apply to future interactions, subject to applicable law.

16. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact:

Savex Lip Care
Los Angeles, California
Email: info@savexlipcare.com

You may also contact us through the customer service methods listed on our website.